How to deliver?

I had an opportunity to be an advisor to my friend in making selection of the his brand new car.

So visited a car show room with prior appointment, sat down in the cozy place to talk about cars. I was wondering why we are not been taken around to show some cars to make a choice, instead we started starring at big screen .

At the start we had presentation on the technology , features and pricing model. Next step was to select the interior, colour of the car etc. Finally we saw the computer generated model of the car. with more changes we settled on the specs and started discussion on the Price tag , delivery date etc.

By now, you must have realised that the car salesman has captured our requirements in details , which are fed in to the configuration management tool , there by feed into the production system and so on. The user specs are now frozen will not be changed unless the request is made for a change .

Configuration management plays vital role in the product delivery in any scenario .

Quality review and and audits will depend upon the configuration management to identify the correct level of the product versions for the quality review or the final delivery. Smart vendors use some part of the configuration management tool to capture the customer requirement as mentioned above .

Borland's Star team or Dimention or Source safe are most popular configuration management tools used in the industry.

http://www.configurationkit.com/
http://www.borland.com/us/products/starteam/index.html

Kaizen, Lean or any other method you follow in manufacturing industry or in the software industry product delivery is heavy dependant on the configuration management to ensure correct product delivery.

Tools of the trade

So far in the series of blogs, I have covered most of the aspect of the zero defect management. Not sure whether you realised or not but So far topics covered are

• Defining the user requirement
• Analysing the user requirements
• Importance of the knowledge management

This blog. I will cover tools of the trade. But before I proceed ,I would like clarify that these blogs were written considering that you have basic information on the Zero defect management. My blogs are not written using the very technical language just to make the key points very clear. This is old methodology used in many holy books.

So what are the methods used for managing the process leading to zero defect to get more detail information , please visit this link on the tools of the trade.

http://www.lmu.ac.uk/lis/imgtserv/tools/tools.htm

This link is to very good education institution website hence I assume that the information is reliable and dependable. Please take time to visit this place.

I would like to stress on one thing is that Zero defect management is continual process and not one time delivery. Yes! for a given requirement specs it will be one time process but for the organisation which would like to be in business for long will have to engage in the continual process of the improving it's product quality and services. And there methodology like Kaizen comes handy.

I can go on writing on this subject endlessly but Chao for now and thanks for visiting this blog which has encourage me to write . Appreciate your comments..